DIGITAL SIGNAGE FAIL – WINDOWS 10 WELCOME SCREEN

It’s been a while since we posted a Digital Signage Fail, but here’s one for the start of 2021. We came across this digital signage screen with the Windows 10 Welcome Screen. In this particular case, it was a recent Windows 10 update that caused the issue.

FAIL FEATURES

• Content is not displaying
• Stuck at Windows 10 Welcome Screen – Let’s finish setting up your device

SUGGESTIONS/RECOMMENDATIONS

• If the digital signage network provider has a remote control software tool, they can remotely login and disable the Windows 10 Welcome Screen notifications. You can follow these instructions HOW TO FIX LETS FINISH SETTING UP YOUR DEVICE WINDOWS 10
• These videos might help as well:

• If they don’t have remote access then we would recommend for the staff member to perform one of these tasks:
  • plug a mouse and perform the disk cleanup and click continue
• Disable Windows 10 updates on the digital screen
• Hire a digital signage company to monitor the screens so that they can quickly resolve these issues

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Please also include the FAIL FEATURES and SUGGESTIONS/RECOMMENDATIONS
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